1. Introduction
Shree Nath Jewel Packers and Trading Company ("we", "us", "our") operates snjwel.com. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have.
2. Information We Collect
We may collect information you provide directly, such as your name, phone number, email address, shipping address, and order details, when you place an order, submit an enquiry, or contact us. We may also collect basic technical information (like browser type and pages visited) to help us improve the site.
3. How We Use Your Information
We use the information we collect to process orders and enquiries, communicate with you (including via WhatsApp, phone, or email), improve our products and website, and comply with legal obligations.
4. Cookies
Our website may use cookies or similar technologies to remember your cart and preferences and to understand how visitors use the site.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers (such as payment processors, delivery partners, or SMS/communication providers) solely to fulfil your order or enquiry, and where required by law.
6. Data Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
7. Your Choices
You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it, subject to any legal requirements to retain certain records (such as order/invoice history).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision.
9. Contact Us
For any questions about this Privacy Policy, contact us at A-1, Main Road, Jairambagh, Dayalbagh, Agra – 282005, or call +91 91930 33859.